Terms and conditions.

This page details our customer terms and conditions

Order confirmation

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when payment has been processed. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Order cancellation

Orders must be cancelled by telephone and are subject to a cancellation fee

Delivery

There may be a delivery charge, depending on the delivery address. Areas outside of our specified postcodes may be rejected and in this case, the order will be cancelled.